info@kpopcanada.com

FAQ & RULES

PLEASE READ THIS CAREFULLY

CONVENTION & FANMEETS

Yes, tickets will be available on the tickets page of each artist and convention. VISA, MasterCard and PayPal are accepted.

No, all of our tickets are completed online and e-tickets will be sent to the registered email. Credit cards may be used to purchase on Eventbee.

Tickets are non-refundable. If you experience ticketing issues, please email info@kpopcanada.com to resolve it.

You may purchase tickets through PayPal, we recommend transferring some money into your PayPal account ahead of time if you are using a debit card to minimise issues.

Tickets will range from $60-350. They will vary depending on the artist.

Once you have registered and received your wristband, you are welcome to come and go as you like. Please remember to hold onto your printed ticket or have the ticket downloaded on your phone. It will be checked again when entering the theatre.

VIP Membership cardholders have access to presale and generally can pick their seats before the general public.

Seperate fanmeetings is more of our vision of a Kpop Convention.

Your chances of sitting together will be better if one person purchases the tickets for the whole group. You may purchase up to four tickets (VIP Membership and Non-Membership) during presales.

There is no general admission at Toronto Kpop Con, the John Bassett Theatre is seated and very intimate.

Fan engagements are provided by the entertainment companies. It can range from photo op, hi touch, meet & greet, fan sign, Q&A, or pre-signed posters/items.

We will have many guests ranging from YouTubers, dance teams, choreographers, and more.

There are no daytime convention activities on Friday May 12th, only on Saturday May 13 and Sunday May 14.  Convention day pass is only included with Saturday and Sunday show tickets. There is access to our Exhibitor’s Hall, Panels, Games, Meet & Greet or Q&A with YouTubers, as well as the Canada Dream Stage show featuring over 200 Canadian and American performers.

No volunteers for Toronto Kpop Con are allowed backstage.

The convention will have a plethora of vendors, panels, dance workshops, games, and guests. The dates are May 12-14, 2017.

Yes, you can purchase weekend convention entry or day passes. We shall release TKC17 schedule displaying all activities to be done before the event.

There are no convention activities in the daytime on Friday May 12th, only the KARD show at 7pm. If you purchase a KARD ticket, it does not come with a convention day pass for Saturday or Sunday.  The Saturday and Sunday shows (TBA) will come with a single-day convention pass for the same day of the show.

PGTWVIP members receive a free weekend pass and discounts on tickets, check out http://www.kpopcanada.com/memberships

There will be a total of three at TKC17.

All shows at Toronto Kpop Con are fanmeets unless otherwise specified. We announce prices and fan engagement tiers usually with artist announcement or the day after.

The fanmeets at Toronto Kpop Con are structured by seats. Fan perks are assigned to seats and you purchase the seat with the fan perk that you want.

No, all fanmeets and shows at Toronto Kpop Con will be a full 90 minutes with one artist group.

The fan perk included with the seat is displayed when you are choosing your ticket.

This would depend on the entertainment company’s policy regarding gifts for the artist(s).

At Toronto Kpop Con, all fanmeets will be seated unless otherwise specified.

  1. Please be patient, follow the instructions of our staff who will direct you where to go during the fan engagement / fan events.
  2. Stay in your seat and do not rush to the stage. This will not be a GA event.
  3. Please be respectful of others in your immediate area.
  4. DSLRs and oversized fansigns will not be allowed.
  5. No food or drinks are allowed in the theatre area, you may bring an empty water bottle and fill it inside.

TRANSPORTATION & ACCOMMODATION

The host hotel will be announced before the convention date.

The Metro Toronto Convention Centre is located on Front St. and is close to all hotels in the downtown Toronto area.

You can purchase from Greyhound or Megabus. The Toronto Coach Terminal (610 Bay St.) is located a 15 minute walk from Metro Toronto Convention Centre, North Building.

If you are travelling by VIA Rail, the VIA Rail station (Union Station) is located a 5 minute walk along Front St. from Metro Toronto Convention Centre, North Building.

If you are arriving at Pearson International Airport (YYZ), you can take the TTC or Union-Pearson Express. The UP Express takes 20 minutes travel time from Pearson International to Union Station on Front St. It will be a 5 minute walk along Front St. from Metro Toronto Convention Centre, North Building.

MEMBERSHIPS

Yes, you can purchase one at www.kpopcanada.com/memberships.

Please note we will be suspending VIP Membership sales before VIP Member presales begin.

Your VIP Membership cardholder friend may purchase a Non-Membership priced ticket for you during presales.

VIP Memberships are not transferable.

VIP Member-only tickets are only transferable if you pay the difference between the Regular priced and VIP Member-priced tickets. You can do so by emailing info@kpopcanada.com who will invoice you and send you updated tickets (changed to Non-Membership).

The VIP Membership cardholder must be present to register with VIP Membership-priced tickets. Non-Membership or Regular tickets do not require a chaperon.

Yes, all VIP Membership cardholders receive a discounted price on all show tickets purchased at Toronto Kpop Con.

RULES

FAN MEETINGS & JOHN BASSETT THEATRE

  • Security will check all bags and persons upon entry to the theatre.
  • No food or drink in the theatre. We collected and threw out 100’s of water bottles at TKC15.
  • You can enter and exit the theatre with proper wristband. No entry/exit will be allowed during the fan events (hi-touch/photo op).
  • Don’t line-up hours before the show, come when the doors open. All seats are reserved, coming earlier will cause congestion in the hallways.
  • No banners unless approved by the agencies. Approved banners will be distributed at the PGTW/ARTIST booth at registration 2 hours before each show.
  • Gifts and letters to artists are pending approval by agencies.
  • Fans may NOT personally give any gifts to the artist at any time during or after the show. Also, it is asked that fans do not throw or place gifts, and other objects on the stage as it can become dangerous for the artist to perform.
  • Photos or videos using your phone is still pending approval by the agencies.  We will have official photos posted after the show, don’t worry. Focus your attention on the performers, they would love that way more than seeing half the audience taking cell phone videos. Security will be enforcing the rules onsite during the show.
  • No DSLRs, cameras, tablets, GoPros, neck-cams, handycams, point and shoots or any recording devices are allowed in the theatre. You will be able to leave your belongings at the coat check for $3. If you are caught with the above devices in the theatre, they will be confiscated and you will have to pick it up after the show.
During Hi-Touch & Photo op
  • NO Photos or videos. The official photographers will take the pictures of the photo-op and we will post it on our social media after they are uploaded.
  • NO giving gifts or letters, make sure to do that at the PGTW/ARTIST booth before the show starts (not after).
  • Respect the artists and on-site staff to keep the interaction safe and fair.

CONVENTION (HALLS 103, 104 & 105)

  • You can exit and enter the convention building as often as you want, simply show your wristband to one of the security staff on your way back into one of the convention rooms.
  • You can shoot photos and videos inside the convention, but remember not in the John Bassett Theatre.
  • Your own packed snacks and non-alcoholic drinks (no glass bottles) are permitted in the building, please be mindful of waste and recycling. There are nearby food courts and restaurants that you can eat at. Toronto’s Chinatown district is 5 minutes away by taxi (or a 20 minute walk) with pretty much every type of restaurant imaginable, including lots of Korean food. The official Koreatown is about 12 minutes away by taxi (or 30 minutes by subway).
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